This policy explains how information submitted through the website may be used when a visitor asks for commercial fitness specifications, equipment comparisons, service planning, lifecycle documentation, or facility-fit recommendations.
Forms may request name, email, phone, company, country, facility type, product interest, project notes, and related operational details. Visitors may also choose to provide floor size, expected user traffic, current equipment lists, preferred model families, service concerns, or planned opening dates.
Submitted information is used to respond to the inquiry, prepare relevant product and service materials, route the request to an appropriate commercial fitness specialist, and improve the clarity of future website resources. Project notes may be used to frame model comparisons, maintenance assumptions, or documentation requests.
Information may be shared with internal sales, technical, service, or logistics personnel when needed to answer the request. It may also be shared with authorized support partners where a local response is required. Information is not sold as a marketing list.
Business inquiry records may be retained for follow-up, quotation history, service planning, and compliance with ordinary business record obligations. Visitors may request updates or removal where applicable law permits.
Reasonable administrative and technical safeguards are used to protect inquiry data. Visitors should avoid submitting sensitive personal information that is not needed for a commercial fitness project. To update a request, use the contact form and reference the original project or company name.